An article in NextGov today indicates that: "A recently released survey shows that Generation Y prefers to connect with government online in an interactive manner similar to the way they seek out news and other information."
The article concludes with the following observation:
"IT specialists say the survey's findings are further evidence of government's need to provide more 2.0-style interactive tools online. Web 2.0 refers to the evolution of the Internet from a browse-and-download format to a two-way, collaborative conversation."
You can find the actual survey results here.
By the way, I just reviewed the MeriTalk website and will provide a more thorough review in the next few days...they are onto something over there. I provided a link to the website in the right column here under "Studying the Shift."